DISCOVER HOW FAR YOU CAN GO WITH . . .
THE TRPC DIFFERENCE
The Retirement Plan Company, LLC (TRPC) was founded in 1992 after clients expressed an interest in having business professionals provide retirement plan services to their company. TRPC, has grown tremendously over the years and has continuously expanded its capabilities and services. Professional outsourcing is provided while maintaining the one-on-one personal contact expected by plan sponsors and their employees.
How We Are The Same . . .
- Quality investments for diversified portfolios.
- Daily recordkeeping.
- Cutting edge computer technology.
- Internet & VRU access.
How We Are Different . . .
Service Company VS. Sales Company
Consistent, high quality service requires equal measures of caring and competence.
People do not want to communicate with an “organization” or a computer. They want to talk with a live, responsive, responsible PERSON who will listen and help them get satisfaction.
Client satisfaction and service are an integral part of our job – not an extension of it.
Sales and service are not separate functions. They are two sides of the same coin. Many organizations cannot deliver on their service promises because their client-to-service account rep ratio is so high. Our client-to-service account rep ratio is one of the lowest in the industry. We deliver — promises made, promises kept.
People Oriented
People do not care what you know until they know that you care. Technology and knowledge are only tools. Empowerment and enlightenment are the results of competent human interaction.
These days we have less and less human contact. There is no substitute for the human touch that TRPC provides to its clients. We have the “high tech” and the “high touch” of people-oriented customer service.
Well-Trained, Skilled Professionals
TRPC services are provided by CPA’s, JD’s, MBA’s and other experienced personnel. We have assembled a group of talented individuals with diverse financial backgrounds and industry experience. Our staff includes professionals who previously held management positions with national and local accounting firms, retirement plan service providers and corporations involved in insurance and banking.
We carefully match our staff to your needs. We also recognize that continuity on your engagement team is essential in providing superior client service. Accordingly, we make every effort to retain our personnel. This policy has helped us to avoid the troublesome turnover that often plagues other retirement plan service organizations.
Objective Expertise VS. Special Interest
TRPC works for you with custom designed services to meet your retirement plan goals and objectives. There are no proprietary products or special interests that define or limit your plan provisions or investments that are often found with other retirement plan providers.
There is a higher level of professional expertise committed to your Plan than most other providers. That level of commitment, training and expertise allows us to be more pro-active and responsive to our clients' needs.
Commitment to Excellence & Integrity
We think it is important to share our core purpose and our core values with you. They define why we exist and who we are, and we want everything we do to be in keeping with them.
Core Purpose
Using our knowledge, experience and innovation to solve problems and enhance opportunities for our clients.
Core Values
- Absolute integrity.
- Respect and concern for our clients and each other.
- Extraordinary competence.
- Continuous learning and innovation.
- High expectations and accountability.
- Commitment to a balanced quality of life.